Privacy Policy

Effective Date: January 1, 2026

MUXI is maintained of VarOps LLC, a subsidiary of Automaze Ltd.

This Privacy Policy explains how VarOps LLC ("we", "us", or "our") collects, uses, and protects information when you use muxi.org, muxi.ai, muxi.dev, and their subdomains (collectively, the "Website"), and MUXI software products including the Server, Runtime, CLI, and SDKs (collectively, the "Software").

Our Commitment

We believe in transparency and minimal data collection. We collect only what's necessary to improve MUXI and provide you with relevant information. We never sell your data, and we design our systems to respect your privacy.

Information We Collect

1. Website Usage Data (muxi.org, muxi.ai, muxi.dev, and subdomains)

Analytics Cookies (Required; Anonymized)

We use analytics cookies to understand how visitors use our website. These cookies are not optional because they help us improve the site and understand adoption.

These analytics cookies do not collect personally identifiable information (PII). We cannot identify individual users from this data – we only see aggregated patterns like "50 people visited the quickstart guide" or "the docs are most popular in Europe". IP addresses are anonymized before being processed, meaning we never see your actual IP address. This data helps us make MUXI better without knowing who you are.

What we collect:

Analytics provider: MixPanel w/o IP collection

Why we need this: To improve documentation, understand which features interest users, and identify technical issues.

Advertising Cookies (Optional)

We may use advertising cookies to show you relevant content and measure campaign effectiveness. These cookies are optional and require your consent.

Platforms we use:

What they track: Ad impressions, clicks, conversions, and cross-site browsing behavior (subject to each platform's privacy policy)

How to opt out: Use the cookie consent banner on our website, or use your browser's "Do Not Track" settings.

Cookie duration:

2. Newsletter and Webinar Sign-ups

When you subscribe to our newsletter or register for webinars, we collect:

Required:

Optional:

What we do with it:

Email service provider:

Retention: We retain your email until you unsubscribe. Unsubscribed emails are permanently deleted every few months.

Your rights: You can unsubscribe anytime using the link in any email, or by contacting privacy@muxi.org.

3. Software Telemetry (Optional)

MUXI's Server, Runtime, CLI, and SDKs include optional telemetry that helps us understand usage patterns and improve the software. No personally identifiable information (PII) is collected. This includes IP addresses.

How opt-in works:

What we collect (when enabled):

What we DO NOT collect:

Transmission & Retention:

Transparency:

MUXI is open source. You can review exactly what telemetry collects in our GitHub repository: https://github.com/muxi-ai/telemetry

4. Third-Party Services

When you install MUXI via GitHub, Homebrew, pip/uv, npm/bun, or other distribution platforms, those platforms may collect information according to their own privacy policies. We have no control over or access to this data.

Third parties involved:

How We Use Information

We use collected information to:

  1. Improve MUXI: Understand which features are used, identify bugs, and prioritize development
  2. Improve documentation: See which pages are most visited and where users struggle
  3. Send relevant updates: If you opted in, send newsletters and webinar invitations
  4. Measure marketing effectiveness: Understand which campaigns drive adoption
  5. Ensure security: Detect and prevent abuse or malicious activity
  6. Comply with legal obligations: Respond to valid legal requests

We do NOT:

Data Sharing and Disclosure

We share information only in these limited circumstances:

Service Providers:

All service providers are contractually required to protect your data and use it only for specified purposes.

Legal Requirements:

We may disclose information if required by law, subpoena, court order, or government request – or to protect our rights, property, or safety.

Business Transfers:

If VarOps LLC is acquired or merged, your information may be transferred to the new owner (you'll be notified if this happens).

Aggregated Data:

We may share aggregated, anonymized statistics (e.g., "MUXI has X active users") publicly or with partners. This data cannot identify you.

Data Security

We implement reasonable security measures to protect your information:

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have these rights:

For Everyone:

Opt out of telemetry:

Unsubscribe from emails:

Disable advertising cookies:

For EU/UK Residents (GDPR):

You have the right to:

For California Residents (CCPA):

You have the right to:

To exercise your rights: Email privacy@muxi.org with your request. We'll respond within 30 days (GDPR) or 45 days (CCPA).

Children's Privacy

MUXI is not intended for users under 16. We do not knowingly collect information from children. If you believe a child has provided us with data, contact privacy@muxi.org and we'll delete it promptly.

International Data Transfers

VarOps LLC is based in the United States (New Mexico). If you're outside the US, your information may be transferred to and processed in the US, which may have different data protection laws than your country.

For EU/UK users: We rely on Standard Contractual Clauses (SCCs) and adequacy decisions where applicable.

Data Retention

Data Type Retention Period
Website analytics Indefinitely (anonymized)
Newsletter emails Until unsubscribe + few months
Unsubscribed emails Deleted every few months
Telemetry data Indefinitely (fully anonymized)
Webinar registrations Until event + 1 year
Cookie data Varies by type (see above)

We retain data only as long as necessary for the purposes described in this policy, or as required by law.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

Significant changes (e.g., new data collection practices) will be announced via:

Continued use of the Website or Software after changes constitute acceptance of the updated policy.

Contact Us

For privacy questions, requests, or concerns:

Email: privacy@muxi.org
Legal inquiries: legal@varops.com

Mailing address:

VarOps LLC
1209 Mountain Road PL NE (STE R)
Albuquerque, NM 87110
United States

We aim to respond to privacy requests within 30 days.

Open Source Transparency

MUXI is open source, and our telemetry implementation is fully transparent.

You can:

We believe transparency builds trust. If you have concerns about our privacy practices, please reach out – we're committed to doing right by our users.