Help & Support
Whether you're stuck on a configuration, found a bug, or just want to share what you've built - we're here to help.
Most questions get answered in GitHub Discussions by maintainers and other users. For teams that need faster support, we offer priority options too.
MUXI follows the standard open-source infrastructure model: the core stack is always free and self-hostable. Revenue comes from optional support services – not from paywalls, feature restrictions, or bait-and-switch licensing.
Community Support
GitHub Discussions
Best for: Questions, ideas, showing off what you've built
Our most active community channel. Search existing discussions or start a new one.
GitHub Issues
Best for: Bug reports, feature requests
Found a bug? Have a feature idea? Open an issue.
- Bug reports - Include steps to reproduce, expected vs actual behavior
- Feature requests - Describe the use case, not just the solution
Documentation
Best for: Learning, troubleshooting common issues
- Quickstart - Get running in 5 minutes
- How Do I...? - Common questions answered
- Troubleshooting - Common issues and fixes
- Examples - Real formations to learn from
Priority Support
Professional Services
For teams that need faster responses, custom integrations, or architecture review.
Best for: Enterprise deployments, custom integrations
We're planning professional services for teams that need:
- Deployment assistance
- Custom integrations
- Architecture review
- SLA-backed support
Interested? Email us at muxi@varops.com to get on the waitlist.
Contact
| Channel | Best for |
|---|---|
| GitHub Discussions | Questions, ideas |
| GitHub Issues | Bugs, features |
| hi@muxi.org | General inquiries |
| muxi@varops.com | Enterprise/priority |
Self-Service Resources
Documentation - Full docs
How Do I...? - Common questions
Troubleshooting - Fix common issues
Examples - Learn from real formations
API Reference - Technical reference