Get Help & Support
Whether you're stuck on a configuration, found a bug, or just want to share what you've built - we're here to help.
MUXI is open source and community-driven. Most questions get answered in GitHub Discussions by maintainers and other users. For teams that need faster support, we offer priority options too.
Community Support (Free)
GitHub Discussions
Best for: Questions, ideas, showing off what you've built
Our most active community channel. Search existing discussions or start a new one.
GitHub Issues
Best for: Bug reports, feature requests
Found a bug? Have a feature idea? Open an issue.
- Bug reports - Include steps to reproduce, expected vs actual behavior
- Feature requests - Describe the use case, not just the solution
Documentation
Best for: Learning, troubleshooting common issues
- Quickstart - Get running in 5 minutes
- How Do I...? - Common questions answered
- Troubleshooting - Common issues and fixes
- Examples - Real formations to learn from
Priority Support
GitHub Sponsors
Best for: Teams that need faster responses
GitHub Sponsors at $1,000+/month get:
- Priority issue triage
- Direct access to maintainers
- Early access to new features
- Your logo on the README
Professional Services (Coming Soon)
Best for: Enterprise deployments, custom integrations
We're planning professional services for teams that need:
- Deployment assistance
- Custom integrations
- Architecture review
- SLA-backed support
Interested? Email us at enterprise@muxi.ai to get on the waitlist.
Contact
| Channel | Best for | Response time |
|---|---|---|
| GitHub Discussions | Questions, ideas | Community-driven |
| GitHub Issues | Bugs, features | Days |
| hi@muxi.ai | General inquiries | Days |
| enterprise@muxi.ai | Enterprise/priority | 24-48 hours |
Self-Service Resources
Documentation - Full docs
How Do I...? - Common questions
Troubleshooting - Fix common issues
Examples - Learn from real formations
API Reference - Technical reference